To successfully reach 2NDGear’s ambitious expansion plans, Framework Solutions decided very early on that the best system to integrate would be Microsoft Dynamics 365 as this could easily help attain the benchmarks, such as the doubling of yearly revenues, that 2NDGear had set themselves. With full GP eConnect integration of their systems, it would be much easier for the subsidiary to take advantage of Insight Investments extensive resources, that were often not fully utilized under the old system.
Other benefits that 2NDGear are enjoying with the installation of Microsoft Dynamics include a vast improvement to:
Global Access - All 2NDGear employees now have a cloud based system that they can access globally using their tablets and phones.
Real Time Work Flows -Instead of IT having to spend time and money writing code they can create web flows which automate their workflows.
Microsoft Outlook Integration - This allows sales staff to efficiently use Microsoft Outlook in conjunction with Dynamics CRM.
Use of Business Rules - The ability to use business rules that run with speed and efficiency further allowing IT staff to add functionality without having to write new code.